This step-by-step guide provides a simple process for transferring your prescriptions to a new pharmacy, and tips on how to save money on medications.
Transferring your prescription to a new pharmacy can seem overwhelming, but it doesn’t have to be. Whether you’re looking for better prices, relocating to a new town, or simply want a pharmacy closer to home or work, this guide will walk you through the process in simple, easy-to-understand steps.
The process to transfer your prescriptions to a new pharmacy:
Your first step in transferring your prescription to a new pharmacy is to gather all the information your new pharmacy will need to process the transfer. Gathering this information ahead of time will speed up the process and you’ll avoid multiple phone calls or emails.
Have the following ready:
Next, reach out to the new pharmacy you’ve chosen. You can do this by visiting in person, calling them, or even using their online transfer request system if they have one. Let them know you want to transfer your prescription from your old pharmacy. They’ll ask you for the information above to ensure the transfer is smooth and accurate.
Once you’ve provided the necessary information, your new pharmacy will take it from there. They’ll contact your old pharmacy to transfer your prescription. This typically involves verifying your prescription details and any remaining refills. If your prescription is out of refills, the pharmacist will also contact your doctor.
The transfer process takes anywhere from a few hours to a couple of days. It largely depends on the response time of your old pharmacy and the volume of prescriptions your new pharmacy is handling. Rest assured, both pharmacies will work together to ensure your medication needs are met promptly.
It’s important to note that you may not be able to refill your prescriptions at the new pharmacy immediately, so it’s wise to have a sufficient supply (at least 2 - 5 days) of your medications before starting the process.
Your pharmacist is an invaluable resource for understanding your medications, managing potential side effects, and optimizing your overall health.
Let your new pharmacist know what over-the-counter medicines and supplements you’re taking, and don’t hesitate to ask questions or share any concerns about your prescriptions.
Some prescriptions are classified as controlled substances and cannot be transferred without first seeing your doctor. Some examples include Xanax, Adderall, and OxyContin.
When requesting a transfer from your new pharmacy, you can ask whether any of the medications fall under this exception. In this case, you’ll simply need to schedule an appointment with your physician and ask that they send the prescription to the new pharmacy.
Simply download our RxLocal app (App Store) (Google Play), register on our patient portal, or visit one of our 19 North Carolina pharmacy locations to transfer your prescriptions, ask questions, or place online refills. You can also transfer your prescriptions by phone — all you need is your insurance card and the names of the medications you'd like filled. Transfers typically only take an hour or two!
Visit the CVS website or app and use their transfer prescription tool. You can also call or visit a CVS pharmacy to initiate the transfer.
Walgreens also offers an online prescription transfer service through its website and app. You can also call or visit the individual store you’d like to transfer your prescriptions to.
Transfer your prescription by visiting the Walmart pharmacy website, using their app, or speaking directly with a Walmart pharmacist in-store or over the phone.
Follow these simple steps and you’ll make the process of transferring prescriptions to a new pharmacy stress-free. Taking the extra time to compare prices and establish a relationship with your pharmacist will lead to better health outcomes and cost savings.